TXT 4 HELP is currently operational. The messaging platform vendor supporting TXT 4 HELP has informed us that service has been restored, and the system should be functioning normally.
If you need to locate the nearest Safe Place site, text SAFE and your current location (city/state/ZIP) to 4HELP (44357). To connect with a mental health professional, reply 2CHAT when prompted.
Thank you for your patience while this was being resolved.
Last updated: 11/21/25
TXT 4 HELP is currently experiencing a technical interruption that is preventing outbound messages from being delivered. Our team and service partners are actively working to resolve the issue. We apologize for the inconvenience and appreciate your patience.
TXT 4 HELP is a nationwide, 24-hour text-for-support service for teens in crisis.
TXT 4 HELP works anywhere in the US, and extends access to safety for teens. TXT 4 HELP can be used for the same reason a young person may go to a Safe Place site - abuse, bullying, family problems, depression, suicidal thoughts, and others. TXT 4 HELP counselors can provide support via text and can offer additional suggestions for immediate help regardless of where you are.
Here’s how it works:
Text the word “safe” and your current location (address, city, state) to 4HELP (44357).
Within seconds, you will receive a message with the closest Safe Place site and phone number for the local youth agency.
For immediate help, reply with “2chat” to text interactively with a trained counselor.
It’s quick, easy, safe, and confidential. TXT 4 HELP is a free service offered to all youth in crisis. *Messaging/data rates apply. * If there is not a Safe Place in your community, you will receive information on the closest youth service organization.
